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Eleven Intuitions – Terms & Conditions
By booking a session, enrolling in a class, or purchasing a product through Eleven Intuitions, you agree to the following terms and conditions.
Payment & Booking Policies
All Sales Final:
Due to the nature of our services—including readings, classes, mentorships, events, and digital or physical products—all sales are final. No refunds, partial refunds, or credits will be issued once a purchase is made.
Processing Fees (If Applicable):
In the rare event that a refund is issued at the sole discretion of Eleven Intuitions, any non-refundable payment processing fees, transaction fees, or third-party charges incurred will be deducted from the total refund amount.
Payment at Time of Booking:
Appointments, classes, and enrollments are only confirmed once payment has been successfully processed. Unpaid reservations will not be held.
Session Extensions:
If a client requests additional time during a session, they agree to be billed for that time at the current rate. Payment is due immediately upon invoicing. Eleven Intuitions reserves the right to charge the card on file for any unpaid session extensions.
Rescheduling (Private Sessions Only):
Rescheduling is offered once per booking, based on practitioner availability. If not arranged in advance, the session will be forfeited.
Late Arrivals:
Late arrivals may result in reduced session time. Time lost will not be made up or rescheduled.
No-Show Policy:
Missed appointments without notice are considered no-shows and are forfeited without rescheduling or credit.
Prepaid Packages & Subscriptions:
All sessions must be used within the agreed timeframe. Unused sessions are forfeited and are not eligible for credits or transfers.
International Payments & Currency
All prices are listed in United States Dollars (USD) unless otherwise stated.
Clients purchasing from outside the United States acknowledge that their bank or payment provider may apply currency conversion rates, foreign transaction fees, or additional charges.
Eleven Intuitions is not responsible for:
Currency conversion differences
Exchange rate fluctuations
Foreign transaction fees
Any additional charges imposed by the client’s financial institution
The final amount charged in your local currency is determined by your payment provider.
No refunds, credits, or adjustments will be issued due to exchange rate differences or international fees.
Technology & Access (Live Sessions)
Client Responsibility:
Clients are responsible for having a stable internet connection and access to required platforms. If a session is disrupted due to client-side issues, it will be considered completed.
Practitioner Responsibility:
If Eleven Intuitions experiences a technical issue, the session may be rescheduled.
Energetic Interference:
Due to the nature of spiritual work, sessions may occasionally be impacted by factors beyond our control. Every reasonable effort will be made to complete or reschedule the session.
Group Classes & Events:
Missed group sessions are not rescheduled or credited.
Confidentiality & NDA Requirements
Certain services, classes, mentorship programs, or casework may require a signed Confidentiality or Non-Disclosure Agreement (NDA).
Condition of Access:
Access will not be granted until the agreement is signed. Refusal to sign will result in forfeiture without refund.
Confidentiality Agreement Includes:
Clients agree not to share or disclose:
Personal information from readings
Case details or investigations
Student sessions or feedback
Training materials or teaching methods
Violation may result in removal from services and potential legal action.
Privacy & Recordings
Sessions are not recorded without permission.
If a recording is provided, it is a courtesy and not guaranteed.
Recordings may not be shared, distributed, or published without written consent.
All personal information shared remains confidential.
Client Conduct & Communication Boundaries
Eleven Intuitions maintains a respectful and safe environment.
Clients agree:
Not to engage in abusive, defamatory, or disruptive behavior
Not to request repeated free services or bypass booking systems
Not to excessively message outside of scheduled sessions
Eleven Intuitions does not provide ongoing support outside of paid sessions.
Violation may result in termination of services without refund.
Right to Refuse or End Service
Eleven Intuitions reserves the right to:
Decline service
End a session at any time
Remove clients from programs
This applies if behavior, energy, or expectations are not aligned with the integrity of the work.
No refunds or credits will be issued in these cases.
Digital Products & Course Access
All digital content is for individual use only.
Materials may not be shared, copied, distributed, or resold.
Unauthorized sharing may result in revoked access without refund.
Disclaimer
Services provided are for personal insight, development, and entertainment purposes only.
No guarantees are made regarding accuracy or outcomes.
Clients are responsible for their own decisions and actions.
Eleven Intuitions does not provide medical, legal, financial, or psychological advice.
Emotional & Personal Responsibility
Clients acknowledge they are responsible for their emotional and mental well-being.
Eleven Intuitions is not responsible for decisions, actions, or emotional responses following a session.
Payment Disputes & Chargebacks
By purchasing services, clients agree not to initiate chargebacks or disputes without first contacting Eleven Intuitions.
Any attempt to reverse a valid charge may result in:
Collection efforts
Permanent removal from services
Legal action if necessary
Cancellations by Eleven Intuitions
Sessions may be rescheduled due to illness, emergencies, or unforeseen circumstances.
Legal
Governing Law:
All terms are governed by the laws of the State of Texas.
Dispute Resolution:
Eleven Intuitions reserves the right to pursue legal action in cases of fraud, defamation, or payment disputes.
Privacy Policy
Last Updated: 4/10/2026
Eleven Intuitions, LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors (collectively referred to as "you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.elevenintuitions.com (the "Site") or utilize our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Schedule a psychic reading or mediumship session
Submit inquiries or communicate with us via email, phone, or other social media avenues
Participate in surveys, contests, or promotions
The types of personal information we may collect include:
Name
Contact information (e.g., email address, phone number)
Payment information (e.g., credit card details)
How We Use Your Information
We may use the personal information we collect for various purposes, including:
Providing and managing our services
Processing payments and fulfilling orders
Communicating with you regarding your inquiries, appointments
Customizing and improving our services and website
Sending promotional offers, newsletters, or other marketing communications
Data Security
We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Disclosure of Your Information
We may disclose your personal information to:
Third-party service providers who assist us in operating our website, conducting business, or providing services to you
Law enforcement agencies, regulatory authorities, or other third parties as required by law or to protect our legal rights
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Choices
You have the right to:
Access, update, or delete your personal information by contacting us
Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or contacting us
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at melissa.ainslie1@elevenintuitions.com.